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Delivery Information

Delivery Information

Current Status of Deliveries:

1.  Indian Deliveries:  We have started delivering as per the order sequence and availability of the product.  10th May update !!

2.  USA Deliveries:  ORD/SFO/NJ  We have shipped by airlines.  Arrival on 12th.  Post customs FDA and USDA we shall inform you 
                                     Home deliveries will be done first through FedEx.  Pickup will be initiated next.
                                    Pickup in Chicago/NJ/ and Milpitas Address will be provided soon after customs clearance with contact numbers.

    Dallas:  Status on 10th May 22.  Due to non availability of airfreight we have scheduled the flight on 19th May 2022.  We shall inform asap

                                    For notifications please download APP "AR4Fresh" from IOS or Android.


Where do you deliver?
We ship to all major cities of India and USA.  We serve all FedEx locations. We deliver across all locations in Hyderabad and Secunderabad. If your area of delivery is not in the areas listed, please get in touch with us and we will try to accommodate your request if feasible.

When do you deliver?
  • We deliver based on slot basis. It depends on the variety & first come first serve basis as we harvest only matured mangoes for the best taste.  Fruits mostly comes once in a week from other places.  Mangoes during the season is delivered route wise.  We have special delivery at extra cost.
  • We will intimate by SMS and by Mail in advance.

Is there a delivery charge?
  • Yes.  We hired the best in business and it comes at a cost.  Most of the couriers do not deliver mangoes.  Due to our association with them for over 10 years and our packing standards they delivers our mangoes at your doorstep. 
  • We charge FedEx/courier charges on no-profit delivery charge & is location specific. You may check charges in shipping. We do not believe in hiking up the price of mangoes by including it the price tag. We are flexible and want customers to save as much as possible. You can opt for an in-store pickup from these locations and avoid a shipping fee.
  • Being perishables, we opt for delivery by AIR which is costlier than road.  Some areas where we can send at lower cost by road we do send by Road.
  • Overseas, AIR freight from India is costlier & by SEA quality deteriorates.

Can I pick up my order?
Yes. You can opt for an in-store pickup from Kismatpur and avoid a shipping fee. Please call on 9912340404.

What if I’m not home when the order arrives?
We will call you to give you a heads-up well before delivery. In case, you are not available and the information is passed to our team, our friendly team will be happy to reschedule the delivery. You can also let us know if you want to drop your box at your door or with the neighbors. But once the delivery is attempted, it is not possible to reschedule.

What if I am going for a Vacation:  
Being summer, it is vacation time.  Please drop a mail to reschedule your delivery in India.  Overseas deliveries depends on shipments which also can be adjusted as per your convenience if feasible.  We will try to accommodate your delivery in the next shipment.  We also provide credit if any pending deliveries then the same can be used in the next order.

Do you deliver to other locations besides homes?
Yes! We deliver to homes, offices and stores. We also take bulk orders for corporate gifting, get in touch with us here.

Can I return, reuse and recycle the packaging?
  • You can reuse the packaging boxes. We strive to be environmentally friendly. 
  • All our boxes are recyclable.  We care for the Mother Nature.

When will my order arrive?

All deliveries are scheduled as per First come First Serve basis. Priority delivery is available at a small fee in Hyderabad and depends on the availability of stock and feasibility of delivery. Feel free to get in touch with us when you place your order if you have any special delivery time requests, and we will do our best to accommodate them.

Can I track my delivery online?
Yes.  Once we ship we update your order status with delivery tracking number and the same can be used to track the delivery.  You will receive email mentioning the delivery tracking number. As these are pre-orders & natural products the delivery information is visible only when we ship. We cannot hasten the delivery as these are naturally grown and ripened and sometimes takes more time than expected.  Local deliveries in Hyd and Sec bad are through our delivery boys or porter.  Tracking is not possible as of now.  We are working on it.

Can I make changes to my order online?
Unfortunately, our website does not yet allow customers to make changes or cancellations online. Please get in touch with us using one of the methods on our contact us page, and we will be happy to assist you.

What if there is a problem with my order?
We hope it never happens. But if it’s our fault, just call us and we will either replace or refund your order. Please get in touch with us using one of the methods on our contact us page, and we will be happy to assist you.

Do you Export?
Yes ,we do export to other countries.  If you want to import contacts us on hello@ar4fresh.com

How do you deliver in USA?

We send a consignment of 300 boxes to our partners in USA. They ship it to you from the respective points & delivery within USA takes 24 hours to 96 hours. Since the mangoes are raw or semi ripe when we send from India, they would ripen as they reach your place or after reaching your place.
Please keep them in the same box if not ripe, if ripe please refrigerate them.

    Any Pickup Points in USA?

    There are multiple pickup points in USA and they will be displayed at the time of Checkout.  We will send you the address and phone number through mail once the shipment arrives in USA. Expected pick up points are: Chicago, New Jersey, Atlanta, CA, Texas and Seattle. It also depends on the no of boxes ordered from a particular area to plan the shipment.  More the orders from a particular area, we will be able to send more shipments and that's possible when you spread the word about our yummy mangoes.

    How about damages?

    We take extra care to provide the best , especially when it is inspected by both APEDA & USDA before it leaves from India but in case of any damages during transit, we would replace them on your next order provided we get sufficient proof through pics within 24 hours of the receipt of the parcel.